Open Hand
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Dubai · Since 2004 · Independent
يد مفتوحة

Real IT.
Real help.
No hype tax.

Twenty-two years across the Gulf and Levant — infrastructure, application design, and automation — offered freely to the businesses around us navigating a harder season.

What we're seeing

The squeeze, in numbers.

25–31%
of cloud spend wasted in the Middle East
DataStack Hub · 2025
30–400%
of an employee's salary — the cost of replacing them when they leave
SHRM
9.5%
of UAE bank credit reaches SMEs — though they are 95% of all businesses
Central Bank UAE · 2024

And every vendor's answer is the same: pay for more AI. We've worked through 2008's contraction, 2014's oil shock, and 2020. This one needs neighbours.

Three disciplines

The unglamorous work that keeps you running.

01

Infrastructure

Networks, servers, cloud — including the UAE and KSA regions where your data has to stay. Built to keep working when nobody is watching.

02

Applications

Built, fixed, or simplified around how your business actually operates. Bilingual when you need it, in Arabic and English.

03

Automation

The work that walks out the door when staff do. VAT, invoicing, payroll, reports — captured and automated, so it doesn't fall on whoever is still here.

No invoice attached

What you can ask for.

  1. The work of someone who's left — VAT, invoicing, payroll, reports — automated so it doesn't fall on the staff still here.
  2. A free iOS or web app, designed and built to plug a real gap in your operation. Within reason.
  3. An honest review of your stack — on-prem, cloud, or hybrid — including the USD-priced lock-ins.
  4. UAE or KSA data residency, untangled before you migrate anything.
  5. A second opinion on the "AI solution" someone is selling you.

We're not here to run your business — we're here to lend a hand, an experienced eye, and the occasional finished tool. We want everyone here to make it through.

Get in touch

Tell us what's on your plate.

One paragraph is enough. We'll get back to you within two working days.

Shukran — we'll reply from hello@openhand.ae within two working days.
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